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Strategic IT Business Relationship Manager

2 months ago


Sydney, New South Wales, Australia WSP Full time
About the Role

We are seeking a highly skilled Strategic IT Business Relationship Manager to join our team at WSP. As a key member of our organization, you will play a critical role in fostering strong relationships between our IT and business functions.

Key Responsibilities
  • Strategic Alignment: Serve as the senior IT entry point to the business, fostering strong relationships with key stakeholders and partnering closely with business leaders to understand and represent their interests.
  • IT Demand Management: Manage IT demand through intake, triage, and prioritization of requests, ensuring alignment with business value and challenging software requests to ensure alignment with business objectives.
  • Business Case Development: Conduct workshops and discussions to understand high-level business objectives and requirements, and partner with relevant business and IT stakeholders to provide input for business cases that clearly define value and total cost of ownership.
  • IT Cost Optimization: Partner with relevant business and IT stakeholders to optimize IT spending and manage software costs effectively, and monitor changes in region-based IT cost drivers to maintain financial efficiency.
  • Communication and Collaboration: Communicate IT plans and strategies to the wider business, ensuring transparency and alignment, and act as a communication interface in partnership with Organizational Change Management (OCM) and be a Change Champion and ambassador for IT functions.
  • Vendor Management: Provide regional input for Enterprise Vendor Management, ensuring regional requirements and specifications are met, and translate IT vendor knowledge and understanding to assist the business in making informed decisions.
  • Business Continuity Planning: Manage Business Continuity Planning (BCP) and audit responsibilities in partnership with relevant IT functions, ensuring robustness and compliance.
About You

We are looking for a highly skilled and experienced professional with a strong understanding of IT services and deliveries, including infrastructure, software development lifecycle, and IT service management. You should have a proven track record in IT business relationship management or a similar role, with a minimum of 5 years of experience.

You should also have a Bachelor's or Master's degree in Information Technology, Business Administration, or a related field, and be proficient in IT planning, strategy communication, and performance management.

About WSP

WSP is one of the world's leading engineering professional services firms, bringing together approximately 6,000 talented people across 15 offices in Australia. We are technical experts who design and provide strategic advice on sustainable solutions and engineer Future Ready TM projects that will help societies grow for lifetimes to come.

We believe that in imagining a better future for us all, you'll imagine a better future for you. To find out more about our commitment to the health and wellbeing of our people, and the programs we've designed to help you thrive, go to our Benefits page.