Duty Manager

1 month ago


South Yarra, Victoria, Australia Ovolo Group Full time
About Ovolo Group

We're a lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Our mission is to share happiness and create good vibrations that carry far and wide.

The Role

We're looking for a Front Office Duty Manager to join our team. As a DM, you'll be responsible for the hotel in the absence of all senior management. You'll ensure that your team has the right support and know-how to deliver Ovolo's promise of providing effervescent and effortless experiences to our guests.

Key Responsibilities
  • Make guests feel right at home with the ability to socialise, network and engage with them
  • Take the lead on everything Front Office, supporting not just the front office team but reservations, housekeeping, maintenance and food and beverage
  • Drive upsell revenue through effective team training
  • Provide training, support and mentorship to future leaders
  • Ensure an overall smooth running of hotel operations whilst on shift
  • Assist senior management with preparing documents/hotel logs
About You

We're looking for someone with previous hotel duty manager experience, or is currently an aspiring front office supervisor looking to take the next step. You'll be a people person that's not afraid to get their hands dirty. You'll have a bright and bubbly attitude that will allow the guests to leave with a memorable experience, and to of course rave about the Ovolo brand.

What We Offer
  • A fun and exciting environment
  • Opportunities for career growth and development
  • Competitive salary and benefits package
  • Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent

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