Restaurant Operations Manager

7 days ago


Perth, Western Australia Accor Full time

About Mercure Perth

Mercure Perth is a hotel located in the heart of Perth city, offering 239 well-appointed rooms and various amenities like a restaurant, cafe, bar, heated rooftop swimming pool, spa, sauna, and gym.

Job Overview

We are seeking an experienced Restaurant Operations Manager to lead our food and beverage team during afternoon shifts. This role requires weekend availability and offers the opportunity to work in a dynamic environment.

Key Responsibilities

  • Supervise and motivate the food and beverage team to deliver exceptional dining experiences for guests.
  • Ensure smooth operations of our outlets by overseeing setup, service, and breakdown of dining areas.
  • Provide training and support to team members to maintain high standards of service and teamwork.
  • Stay up-to-date with menu knowledge, including changes and promotions, and communicate effectively with the team.
  • Manage guest inquiries and feedback promptly and professionally to enhance the overall guest experience.
  • Handle customer accounts using our POS system efficiently and accurately.
  • Maintain high standards of cleanliness, hygiene, and food safety throughout the outlets.
  • Drive revenue growth and implement strategies to improve service efficiency.
  • Collaborate with other departments to coordinate events and special functions as needed.

Requirements

  • Responsible Service of Alcohol (RSA) certification.
  • Previous experience in a supervisory role within food and beverage operations.
  • Strong leadership skills and ability to motivate a team.
  • Excellent communication and customer service skills.
  • Flexibility to work afternoon shifts and weekends is essential.

What We Offer

  • Employee benefit card offering discounted rates at Accor worldwide.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities.

Salary: $60,000 - $80,000 per year, depending on experience.



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