
Accident Injury Recovery Specialist
2 days ago
Key Details
We're seeking a skilled professional to support individuals in managing their injury recovery after a car accident.
Your New Role
You'll work closely with injured workers, maintaining strong relationships built on trust with all stakeholders.
Main Responsibilities:
- Deliver exceptional customer service and experience
- Continuously learn and grow through diverse situations and challenges
- Foster and maintain strong customer relationships by guiding and supporting them throughout their recovery
- Work effectively in a dynamic, fast-paced environment
About You
You have a genuine passion for delivering an informed, customer-centric service with empathy and patience. To succeed in this role, you should bring:
- Insurance claims or allied health experience (highly desirable)
- A customer-focused approach and genuine care for people
- The ability to remain resilient and composed under pressure
- The confidence to make informed decisions and take ownership of your work
- Excellent listening skills to guide customers through the claims process with empathy
About Our Organisation
We're a leading international insurer committed to being a consistent and innovative risk partner. We're proud to collaborate, empowering each other to enable resilience for our customers, communities, and the environment.
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