Caring Support Specialist

1 month ago


North Parramatta, New South Wales, Australia Uniting Full time

We are seeking a Caring Support Specialist to join our team at Uniting, where you will have the opportunity to make a real difference in the lives of those experiencing homelessness or at risk.

About the Role

As a Caring Support Specialist, you will work across our Homeless and Community Services (HCS) focusing on our Men's, Women's and Youth programs. Your primary responsibility will be to provide high-quality care and support to individuals facing homelessness or at risk, helping them break the cycle of homelessness through personalized support, advocacy, and skill development.

Key Responsibilities
  • Advocate for client choice and independence by working closely with clients to understand their needs and develop tailored support plans.
  • Monitor and review case plans with case managers to ensure seamless service delivery and coordination of communication.
  • Assist with intake and assessment of clients as well as maintaining accurate records of clients' files.
  • Maintain high standards of conduct and performance, adhering to Uniting's values, policies, and procedures.
  • Ensure seamless service delivery and coordinate communication among stakeholders.
  • Actively engage in team meetings, performance management, and continuous improvement initiatives.
Your Qualifications & Experience

To be successful in this role, you will need:

  • A Certificate IV (or actively working towards) in Community Services, Mental Health, Youth Work, or a relevant field.
  • First Aid Certification.
  • A valid Driver's License.
  • At least 2 years of experience working with Youth, Men's or Women's and Children's Mental Health.
  • Proficiency in working with vulnerable populations.
  • Knowledge of best practices for Specialist Homelessness funded Services.
  • Computer skills for timely and accurate client information.
Benefits
  • A competitive salary of $46.68 per hour plus penalty rates, inactive sleep over, night differential and Super.
  • Ongoing training and professional development opportunities to enhance your skills and career prospects.
  • A supportive and inclusive work environment that values diversity and promotes work-life balance.
  • Access to our U Rewards program with exclusive discounts and cash-back programs with major retailers.


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