Executive Health Support Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeHealthcare Full time $60,000 - $80,000
Role Overview

The Member Services Consultant position is a pivotal role in the executives' health journey, serving as the primary point of contact for their wellbeing needs.

This dedicated outbound position requires securing health assessment bookings with eligible executives, partners, and directors, opening the door to life-changing health insights for Australia's business leaders.

The successful candidate will be responsible for:

  • Conducting high volumes of professional outbound calls daily to executives from client eligibility lists
  • Achieving high conversion rates through confirmed daily bookings
  • Following agreed contact sequences while adapting to specific client protocols
  • Representing the organisation with warmth, professionalism, and credibility in every interaction
  • Maintaining meticulous call logs, booking data, and CRM updates for reporting and compliance
  • Providing cross-state support during peak demand periods or large client rollouts
  • Developing comprehensive knowledge of the organisation's standard and customised health programs

Success in this role means consistently delivering booking outcomes while maintaining the highest quality of executive interactions and strict compliance with client protocols.

Key Responsibilities

The ideal candidate will possess:

  • Proven experience in hospitality, customer service, or outbound telesales
  • Proven success in high-volume, KPI-driven environments with consistent results
  • Background in premium service environments (hospitality, professional services, or appointment setting)
  • Professional presence and confidence when engaging with C-suite executives
  • Exceptional ability to build rapport quickly while staying outcome-focused
  • Maturity to handle rejection, maintain momentum, and stay positive under pressure
  • Ability to thrive in structured, target-driven environments while ensuring positive participant experiences
Benefits and Opportunities

This role offers a unique opportunity to make a meaningful impact on the health and wellbeing of Australia's business leaders while building an exceptional career with a market-leading organisation.

The role provides comprehensive training and ongoing leadership support to ensure success, with a clear pathway for career advancement within the organisation.

This is a chance to join a collaborative team that values professionalism and results.

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