Front Office Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerCentric Full time $54,000 - $84,000
Guest Service Officer

Job Summary:

We are seeking a customer-centric professional to join our Front Office team. As a Guest Service Officer, you will be the primary point of contact for guests, providing exceptional service and support throughout their stay.

Key Responsibilities:

  • Deliver world-class customer service to all guests, assisting with check-in, check-out, inquiries and special requests
  • Perform various administrative duties such as processing reservations, handling phone calls, and maintaining accurate records
  • Address any guests' enquiries effectively and professionally

Requirements:

  • Exceptional communication skills and a natural ability to engage with others
  • Dedication to creating memorable guest experiences
  • Ability to thrive in fast-paced environments, whilst maintaining attention to detail and accuracy
  • Adept time management skills ensure seamless operations

What We Offer:

  • Competitive remuneration package and comprehensive benefits
  • Excellent Training and Development opportunities
  • Access to exclusive employee benefits and perks
  • Opportunity to work with a dynamic and supportive team

About Us:

We are a collective of individuals who share a passion for delivering exceptional service and creating unforgettable experiences.

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