Customer Service and Sales Professional

1 month ago


Mount Druitt, New South Wales, Australia Telstra Full time
About Telstra

Telstra is a leading telecommunications company that aims to build a connected future for everyone. Our purpose is to empower people to thrive in an ever-changing world.

Job Title: Customer Service and Sales Professional

Salary: $55,000 - $65,000 per year

Job Description

As a Customer Service and Sales Professional at Telstra, you will be responsible for delivering exceptional customer experiences and meeting sales targets. You will work closely with customers to understand their needs and provide tailored solutions using the latest cutting-edge technology.

You will be part of a dynamic team that thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your skills and knowledge, and you will be continually trained up on all the latest tech and gadgets.

Required Skills and Qualifications
  • A positive and resilient approach to customer service in a busy environment
  • The ability to build strong connections with customers and develop customised solutions
  • A drive to reach and exceed sales targets and key performance indicators (KPIs)
  • An appetite to learn and grow within the role and beyond
Benefits

We offer a range of benefits to support your career and personal growth, including:

  • 30% discount on Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible and inclusive approach to parental leave
  • Unlimited access to 17,000 learning programs
  • Monthly performance rewards and recognition programs
About Working at Telstra

We are committed to creating a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work.

We work flexibly at Telstra, so talk to us about what flexibility means to you.



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