Customer Service Ambassador

4 days ago


Mount Druitt, New South Wales, Australia Coles Full time

Coles Supermarkets operates more than 800 supermarkets across Australia, with a diverse team of employees working together to deliver exceptional customer experiences.

The estimated annual salary for this role is around $45,000-$55,000 AUD, depending on experience and location.

About the Role

As a Customer Service Ambassador, you will be responsible for providing top-notch customer service by scanning items, processing payments, and engaging with customers in our Checkouts and Assisted Checkouts area.

About You and Your Skills

  • You possess excellent communication skills, enabling you to effectively interact with customers and resolve any queries or concerns they may have.
  • Our ideal candidate is someone who takes pride in their work and strives to maintain high standards of quality and accuracy in their daily tasks.
  • You are an active and energetic individual, able to stand for long periods and occasionally perform moderate to heavy lifting and reaching.
  • We require someone who can work flexible hours across our store trading days (including early mornings, evenings, and weekends).

Benefits and Opportunities

At Coles, we value diversity, equity, and inclusion. We welcome applications from individuals of all ages, cultures, abilities, sexual orientations, and gender identities. We strive to create a safe, respectful, and inclusive workplace where everyone feels valued and empowered to contribute.

We recognize that everyone leads unique lives and offer flexible work arrangements, additional leave, and parental leave entitlements to support our employees' well-being and professional development. As a team member at Coles, you'll have access to ongoing training and opportunities to grow and develop your skills within our organization.



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