Field Service Engineer

7 days ago


Perth, Western Australia Bruker Full time

Job Summary

Bruker is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for servicing the Bruker AXS installed base, performing customer support activities, and providing training to customers on the operation of our equipment.

Key Responsibilities

  • Install, modify, and troubleshoot equipment and systems following SOP policies and procedures.
  • Provide customer support and training on the operation of our equipment.
  • Interface with factory personnel, technical support, and development engineering on problems necessitating equipment design changes or potential new product applications.
  • Manage customer accounts and provide necessary information and reports to Service Management, Customers, and Corporate personnel.

Requirements

  • Experience in field service, particularly with industrial-related customers.
  • Ability to develop excellent customer relationships.
  • Must be able to travel to multiple site locations, with 85% travel required.
  • Requires general understanding of basic computer language and commands.
  • Driver's License is required.

Education and Experience

  • Degree or Diploma in Electronics, Electrical, or Mechanical Engineering or equivalent.
  • At least 3 years of field experience in a similar technical environment.
  • Experience in servicing analytical equipment, especially X-ray related instruments, is preferred.

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