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Field Service Engineer

2 months ago


Perth, Western Australia Bruker Full time
Job Title: Field Service Engineer

Bruker is a leading global developer and manufacturer of analytical X-ray systems for elemental analysis and materials research. We are seeking a highly skilled Field Service Engineer to join our team.

Responsibilities:
  • Install, modify, and troubleshoot complex equipment to ensure proper working order.
  • Provide customer training on the operation of the system.
  • Support customer needs by interfacing with factory personnel, technical support, and development engineering.
  • Conduct customer account management and provide necessary information and reports to Service Management, Customers, and Corporate personnel.
  • Ensure compliance with Bruker and customer safety, cleanliness, and working protocol policies.
Requirements:
  • Experience in field service, particularly with industrial-related customers.
  • Ability to develop excellent customer relationships.
  • General understanding of basic computer language and commands.
  • Driver's License required.
  • Degree or Diploma in Electronics, Electrical or Mechanical Engineering or equivalent.
  • At least 3 years of field experience in a similar technical environment.
Travel Requirements:

~85% travel to customer sites, with some on short notice, domestic. Possibility for international trips occasionally.