Field Service Engineer

2 months ago


Perth, Western Australia Bruker Full time

About the Role

Bruker is a leading developer and manufacturer of analytical X-ray systems for elemental analysis and materials research. We are seeking a highly skilled Field Service Engineer to join our team and provide technical support to our customers.

Responsibilities

  • Install, modify, and troubleshoot complex equipment and systems to ensure proper working order.
  • Provide customer training on the operation of the system.
  • Support customer needs by interfacing with factory personnel, technical support, and development engineering.
  • Train customer personnel in equipment operation and applications.
  • Manage customer accounts and provide necessary information and reports to Service Management, Customers, and Corporate personnel.
  • Ensure compliance with Bruker and customer safety, cleanliness, and working protocol policies.

Requirements

  • Experience in field service, particularly with industrial-related customers.
  • Ability to develop excellent customer relationships.
  • Must be able to travel to multiple site locations, with 85% travel required.
  • Requires general understanding of basic computer language and commands.
  • Driver's License is required.
  • Degree or Diploma in Electronics, Electrical, or Mechanical Engineering or equivalent.
  • At least 3 years of field experience in a similar technical environment.
  • Experience in servicing analytical equipment, especially X-ray related instruments, is preferred.

About Bruker

Bruker is a global leader in the development and manufacture of analytical and diagnostic solutions for life science, materials, and industrial applications. Our innovative solutions enable scientists and researchers to explore life and materials at molecular, cellular, and microscopic levels.


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