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Training Program Specialist
2 weeks ago
Are you passionate about sharing your knowledge with others and empowering them to succeed?
- This role involves designing and delivering comprehensive training programs for employees across Queensland, utilizing a variety of mediums to engage learners on topics such as legal file management systems, client databases, and Microsoft applications.
- As a key member of the team, you will create, customize, and regularly update learning materials for induction training sessions, ensuring they are relevant and effective in meeting the needs of our diverse workforce.
- Liaising with internal stakeholders and subject matter experts is a crucial aspect of this role, requiring strong communication and interpersonal skills to build trust and foster collaboration.
- Additionally, you will be responsible for administering the learning management system (LMS), scheduling face-to-face training sessions, maintaining accurate training records, and providing scheduled reporting.
- Furthermore, you will play a vital role in coordinating the development and implementation of eLearning modules, incorporating reporting, design, and development to enhance learner engagement and outcomes.
Key Qualifications and Skills
- Proven experience in teaching others to use complex systems, including Microsoft Outlook, Word, PowerPoint, Excel, and organization-specific software.
- Excellent communication and interpersonal skills, with the ability to provide clear guidance, constructive feedback, and coaching to support the development of others.
- Ability to work independently, manage priorities, and contribute to the growth and success of the organization.
- Experience in creating eLearning training modules and administration of a learning management system or similar application.
How You Will Be Assessed
- During the selection process, we will assess your ability to demonstrate the required skills and qualifications, as well as your passion for delivering high-quality training programs that meet the needs of our diverse workforce.
- Successful candidates will possess excellent communication and interpersonal skills, with the ability to build trust and foster collaboration with internal stakeholders and subject matter experts.