
Claims Specialist
3 days ago
Unlock a New Era of Claims Excellence
Are you ready to make a tangible difference in the lives of injured workers? As an experienced Claims Advisor - Workers Compensation, you will play a crucial role in delivering timely, cost-effective, and sustainable return-to-work outcomes.
- Key Responsibilities:
- Manage a portfolio of complex workers' compensation claims from inception to settlement, utilizing your strong technical claims handling and injury management skills.
- Collaborate closely with injured workers, employers, brokers, legal vendors, and regulators to deliver exceptional results.
- Set and review reserves, develop case strategies, and escalate issues when needed, ensuring all claims activities meet governance, legislative, and quality assurance requirements.
About You:
- Proven experience in Workers' Compensation claims, with sound knowledge of Western Australia Workers' Compensation legislation and experience working within statutory schemes.
- Excellent verbal and written communication, negotiation, and stakeholder management skills, with the ability to work collaboratively with internal teams and external partners.
- Strong decision-making and case planning skills, including setting and reviewing reserves and developing case strategies.
- Ability to work in a fast-paced environment, prioritizing tasks, and managing multiple deadlines while maintaining high-quality customer service standards.
Why Choose This Role?
- Enjoy a dynamic and inclusive work environment, with opportunities for growth and development.
- Benefit from a competitive salary and benefits package, including 5 weeks of annual leave and access to additional leave programs.
- Access to award-winning training programs, global mobility opportunities, and volunteer initiatives, empowering you to grow and thrive in your career.
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