Senior Supply Chain Reliability Specialist

We are seeking an experienced Reliability Engineer to support the Starship program. As a key member of our team, you will be responsible for ensuring the quality and reliability of our products.

• Develop and improve quality processes, programs, and procedures to ensure the identification, segregation, control, and disposition of all nonconforming materials, parts, components, and subassemblies at the business and supplier level.
• Collaborate with stakeholders and Subject Matter Experts (SMEs) to develop and evolve requirements, specifications, and supplier flow-downs.
• Responsible for containment actions associated with non-conforming product, including identification of product location, coordination with Build Reliability Engineers regarding potential flight risks, and the coordination of actions required to identify root cause analysis.
• Utilize data-driven problem-solving methods to lead cross-functional supplier quality investigations.
• Establish metrics, collect, and analyze data to highlight improvement opportunities to eliminate escapes, reduce scrap and rework, improve yield, and improve internal customer satisfaction.
• Drive root cause analysis and influence operations to take appropriate corrective actions based on assessments.
• Maintain, monitor, and enhance the Supply Chain MRB process, ensuring it aligns with appropriate levels of compliance.
• Coordinate failure resolution and follow-up actions to avoid further mishaps.
• Partner with a team to develop and manage strategy on reliability to mitigate future production risks and seize emerging opportunities to improve quality and safety.
• Perform independent technical field qualification and verification of supplier capabilities and ongoing reliability.
• Collaborate with multiple organizations to identify improvement opportunities and lead, manage, and execute improvement projects.
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

• Bachelor's degree in an engineering field.
• 5+ years of experience in quality systems, quality assurance, control, or manufacturing/production.

• Master's degree in engineering or supply chain.
• Knowledge of AS9100, ISO 9000, or Nadcap AC7004.
• Familiarity with mechanical testing and properties of materials.
• Experience in Quality Systems Administration, Quality Systems Auditing, and supplier audits.
• Knowledge or mastery of principles in chemistry, engineering, fluid dynamics, and mechanics of materials.
• Experience using Excel, SQL, or Python/R for analysis or modeling of dynamic systems.
• Experience with machining and ancillary operations, such as milling, turning, and tube cutting of materials.
• Ability to quickly grasp knowledge of a diverse range of supplier capabilities.
• Practical experience in requirement and specification development.
• Capable of seeking and solving complex problems and organizing them in a manner that helps decision-making.
• Demonstrated experience in leading or working on a multi-disciplinary engineering problem.
• Knowledge of quality tools such as Lean principles, Six Sigma, root cause analysis, and corrective action, advanced product quality planning (APQP), Production Part Approval Process (PPAP), metrology, process failure mode and effects analysis (PFMEA), control plans, and various problem-solving approaches.
• Experience with high volume manufacturing (i.e., small or large machined components, hardware, COTS, fittings, etc.).
• Knowledge of supplier quality processes (e.g., production part approval process, advanced product quality planning, first article inspection reports, etc.).
• Disciplined approach to problem-solving - 8D.
• Strong written and verbal communication skills, ability to make presentations to suppliers, team members, and management.

• Must be able to work extended hours and some nights and/or weekends as needed to meet major milestones.
• Must be able to travel - up to 40% work week travel may be required, including international travel.
• Valid driver's license.

As a Reliability Engineer, you will play a critical role in ensuring the quality and reliability of our products. You will work closely with cross-functional teams to identify and resolve issues, implement improvements, and drive results-oriented solutions. If you are a motivated and results-driven individual with a passion for quality and reliability, we encourage you to apply for this exciting opportunity.