Capability Specialist and Facilitator

1 month ago

Melbourne, Victoria, Australia ANZ Full time
About Us

At ANZ, we're committed to improving the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

The Capability Specialist & Facilitator plays a critical role in designing and delivering capability uplift training and engagement plans, identifying audience groups, and streamlining training materials to support the delivery of the Non-Financial Risk Capability uplift across Institutional. This may involve planning, facilitating, and/or supporting capability interventions, establishing and/or improving capability frameworks/processes, governance, and tracking/analytics; designing and/or executing capability & learning programs supporting Non-Financial risk (NFR) capability and cultural transformation.

The role will work closely with Senior Stakeholders across Institutional, project teams, risk teams, as well as Talent & Culture to ensure alignment of messaging, project milestones, and deliverables. This role is essential to uplift capability across Non-Financial Risk across Institutional. Contribute to the delivery of the capability strategy & plan.

Key Responsibilities
  • Design frameworks & interventions to ensure a pipeline of skills & capability uplift in NFR across all locations globally
  • Deliver to plan through curation, design, development & delivery of interventions at scale with a focus on accelerating NFR Capability and cultural transformation
  • Develop and contribute to employee experience & learning journey
  • Design and delivery of training programs to support the roll out of I AM Amplified within Institutional. This includes working with risk and BG&C teams and other internal stakeholders
  • Facilitate workshops, meetings, and team-building activities ensuring that all participants are engaged, that discussions are productive, and that outcomes align with organizational goals
  • Create and implement facilitation strategies tailored to specific group needs and objectives
  • Monitor and influence group interactions to foster a positive and productive environment
  • Design and delivery of employee learning journey for Non-Financial Risk
  • Development of Employee journey maps for future capability framework
What We're Looking For
  • Good collaboration, and stakeholder management skills with ability to achieve results through others including influencing stakeholders on topics of change, communication & capability
  • Strong problem-solving skills encompassing problem definition & analysis, user/stakeholder consultation; desktop research, option and solution development, implementation & evaluation
  • Strong operational, project and process management to establish/manage simple, user-centric robust processes, governance & monitoring mechanisms, data evaluation approaches etc; Human Centred Design / continuous improvement practices experience is desirable
  • Demonstrated experience in one or more people development domains eg: course content curation and design (digital focus), change & workforce management, learning & capability development solutions
  • Good data skills – the ability to structure, analyse and manipulate data sets (proficient in Excel) – advanced is desirable
  • Strong communication skills including written, visual and spoken
Why Join Us?

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives, and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit ANZ Careers and search for reference number 77095.

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