Program Change Design Facilitator

7 days ago

Melbourne, Victoria, Australia Medibank Full time

Impactful Change Starts Here

At Medibank, we're committed to driving cultural uplift through innovative design thinking. As a Program Change Design Facilitator, you'll play a pivotal role in facilitating engaging discussions with our thought leaders and stakeholders, challenging conventional thinking, and exploring transformative options that enhance our organizational approach.

This is a unique opportunity to make a significant impact on our design thinking initiatives, contributing to a culture of continuous improvement and collaboration.

Key Responsibilities:

  • Facilitate meaningful discussions and workshops that promote the understanding and application of design thinking principles across teams.
  • Develop and maintain comprehensive documentation of design thinking processes, ensuring teams have a clear reference to foster continuous improvement and knowledge sharing.
  • Collaborate with subject matter experts to identify challenges and opportunities, guiding them toward innovative solutions.
  • Capture, document, and present insights and recommendations for socialization and approval from senior-level stakeholders using tools like Miro and PowerPoint.

About You:

  • Design Thinking Expertise: You possess a solid understanding of design thinking principles and a proven track record of facilitating teams in applying these concepts effectively.
  • Documentation: You understand the importance of thorough documentation, ensuring that insights and decisions are clearly recorded and accessible for future reference.
  • Business Analysis Skills: Your strong analytical skill set enables you to dissect complex problems and translate them into actionable insights seen through design.
  • Passion for Change: You have a genuine appreciation for organizational change and a desire to drive positive transformation.
  • Exceptional Communication: Your deep listening and facilitation skills foster an inclusive environment where all voices are heard and valued.
  • Technical Proficiency: You are proficient in tools like Miro and PowerPoint, capable of capturing and communicating ideas effectively to diverse audiences.
  • Agile Learner: You adapt quickly to new challenges and are eager to jump in and deliver results, regardless of the situation.
  • Flexible Mindset: Your ability to customize your approach based on the problem, opportunity, and stakeholder group ensures that you meet the unique needs of each scenario.
  • Progress Over Perfection: You embrace a philosophy of continuous improvement, understanding that incremental progress leads to significant change.

A Career with Us:

We believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection, and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

The wellbeing of our employees is our priority. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you via contractorengagement@medibank.com.au

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