
Leading Team Operations Manager
13 hours ago
Job Summary:
The successful candidate will lead a team in Brisbane, managing iteration planning, team capacity, and dependencies.
Key Responsibilities:- Manage iteration planning, team capacity, demand, and dependencies with Product Owners and Delivery Leads/Project Managers.
- Facilitate the removal of blockers or escalate when necessary.
- Protect the team from outside interruptions with focus on continuous improvement.
- Lead diverse teams, including coaching, having difficult conversations, and providing feedback.
- Focus on team capability, instilling a growth mindset within teams.
- Contribute to the ongoing improvement of existing team processes and structures where necessary.
- Produce reporting on progress (sprint, velocity, phase, milestone).
- Facilitate team rituals, including daily stand-ups, short- and long-term planning, estimation sessions, and retrospectives.
Requirements:
- Experience managing and leading high-performing teams in large complex organisations.
- Demonstrate high-level understanding and experience using Agile principles and ways of working, including Agile tools and techniques.
- Demonstrate effective communication and interpersonal skills, including negotiation and influencing skills and the ability to adapt in a dynamic changing environment.
- Strong working knowledge of IT service management principles and frameworks, including ITIL, process tools, and best practice methods in complex, multi-supplier environments.
This role is a temporary position within a government department, part of recent Machinery-of-Government changes. The applicable agreement conditions apply to this position.
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