Senior Claims Manager

2 weeks ago


Perth, Western Australia beBeeClaims Full time
About Complex Claims Management
Are you a problem solver with excellent communication skills? Do you thrive in fast-paced environments and have a passion for supporting others through complex challenges?
We are looking for an experienced Senior Claims Partner to join our Recovery & Health team. In this pivotal role, you will be responsible for managing a portfolio of high-volume complex claims, delivering tailored support to injured team members, and guiding them back to health and work with empathy, precision, and care.
With a sharp eye for detail and a genuine drive to support others, you will be the central point of contact for injured team members, conducting regular face-to-face meetings and milestone reviews to personalise support and monitor recovery progress. You will also lead case conferencing and return to work planning, collaborate with Operations, Rehabilitation, and external stakeholders to drive effective recovery outcomes, and contribute to strategic initiatives that strengthen our Operational Model.
As a Senior Claims Partner, you will bring a collaborative mindset, energy, resilience, and a customer-first approach to everything you do. You will be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day. We deliver on our values of Trust, Inclusivity, Empowerment, and Safety every day, and we welcome applications from people of all ages, genders, and backgrounds.

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