Beauty Retail Lead

1 month ago

Melbourne, Victoria, Australia Sephora Full time
About Sephora

We believe that beauty thrives in diversity and discovery, empowering the ExtraOrdinary in each of us. At Sephora, our purpose is to expand the way the world sees beauty.

Role Overview

The Floor Manager will lead the store team in a fast-paced retail environment, delivering an unbeatable client experience as Senior Beauty Advisor. This role requires driving a selling culture, exceeding KPI's, and consistently raising the performance and capability of the team through coaching and supporting their growth and development.

Responsibilities:
  • Embodying Sephora's DNA by showcasing the Sephora experience to customers.
  • Driving sales culture and operational decisions using reporting data with the Store Manager, Assistant Store Manager, and fellow team members.
  • Facilitating open communication with the team by providing effective feedback and consistent communication with the Management team.
  • Serving as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment.
Requirements:
  • Prior retail management experience in managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • A hands-on leader who loves being on the sales floor to motivate, coach, and help store team members succeed.
  • Excellent client service skills and experiential retail knowledge to ensure the store represents the Sephora brand.
  • A passion for maintaining a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition.
Additional Information

Please note that Australian Citizens or Permanent Residents are considered for this opportunity due to work visa requirements. Ideal candidates should be able to provide 5 full days of availability across key trading times including late-night, weekend, and public holiday trading.

Sephora is part of the Global Louis Vuitton Moet Hennessey Group, one of the world's largest luxury goods conglomerates. Our Australia and New Zealand business has around 30 stores, with plans for further expansion.

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