Beauty Retail Team Lead

1 week ago


Melbourne, Victoria, Australia Sephora Full time
Company Overview

Sephora is a leading global beauty retailer that thrives in diversity and discovery. Our purpose is to empower the ExtraOrdinary in each of us, and we're committed to creating an inclusive environment for all employees.

About the Role

We're seeking a talented Floor Manager (Senior Beauty Advisor) to join our Management team at our Northland store on a Full-Time basis. As a key member of our team, you'll be responsible for leading by example and embodying Sephora's DNA of delivering a curated, innovative prestige beauty experience.

This role offers the opportunity to work across all our categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations. You'll be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers to help clients discover Sephora's amazing offerings.

Key Responsibilities
  • Be the role model to your team by showcasing the Sephora experience to customers.
  • Drive a selling culture to exceed KPIs and consistently raise the performance and capability of your team.
  • Utilize and interpret reporting data to support operational decisions.
  • Facilitate open communication with your team by providing effective feedback and consistent communication with the Management team.
Requirements

To be successful in this role, you'll need:

  • Prior retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • A passion for excellent client service and experiential retail to ensure your store represents the Sephora brand.
  • A drive for results with a history of exceeding sales targets and KPIs.
What We Offer

We're proud to offer a competitive salary package, including:

  • A base salary of up to $29.04 per hour.
  • Superannuation and commission-based incentives.
  • Weekend and public holiday loading.

In addition, you'll enjoy access to our benefits package, which includes gifted products throughout the year, paid parental leave, birthday leave & personal leave, health and well-being initiatives, and more.

About Us

Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. With circa 30 stores across Australia and New Zealand, we're a growing and dynamic company with opportunities for career growth and development.


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