Senior Beauty Team Lead

1 month ago


Melbourne, Victoria, Australia Sephora Full time

Sephora is a leading global beauty retailer that empowers individuals to discover their unique style and confidence.

Job Overview

We are seeking an experienced Senior Beauty Team Lead to join our team in Eastland Store as Floor Manager (Senior Beauty Advisor) on a Full-Time basis. This role offers an exciting opportunity to bring your passion for the beauty industry, share your expertise, and make a lasting impact on our customers' experiences.

About Sephora

At Sephora, we believe in expanding the way the world sees beauty by embracing diversity and fostering discovery. Our purpose is to empower everyone to find their unique style and express themselves authentically. As part of our global community, you will have access to a wealth of resources, training, and development opportunities to help you grow both personally and professionally.

Key Responsibilities
  • Support the Store Manager and Assistant Store Manager in leading the store team to deliver exceptional customer service and sales performance.
  • Drive a selling culture by coaching and mentoring team members to achieve KPIs and consistently raise their performance and capability.
  • Analyze reporting data to inform operational decisions and work closely with the management team to optimize store operations.
  • Facilitate open communication and provide effective feedback to ensure seamless collaboration among team members.
Requirements and Qualifications

To be successful in this role, you must possess:

  • Previous retail management experience with a strong track record of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • A passion for delivering exceptional customer service and experiential retail to ensure the store represents the Sephora brand.
  • A drive for results with a history of exceeding sales targets and KPIs.
  • Able to work a 38hr rotating roster to support store needs.
Benefits

As a valued member of our team, you can expect:

  • Gifted products throughout the year along with store discounts of up to 45% off.
  • Paid Parental Leave, Birthday Leave & Personal Leave.
  • Health and well-being initiatives including 24/7 Mental Health well-being programs & Life Insurance.
  • Discounted Gym memberships incl. Virgin Active & Fitness First + more.
  • Opportunities for personal development in ANZ through succession.
  • Opportunities across our global group of high-end luxury brands within LVMH.
  • Unique online learning platform.
  • Fun social calendar.
  • Up to $29.04/hr + Super + Commission + Weekend & Public Holiday loading.
Estimate Salary: Up to $58,422 per annum based on a 38-hour workweek.
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