Customer Journey Owner

1 day ago

Sydney, New South Wales, Australia beBeeCustomerAdvisor Full time $170,000 - $190,000

As we scale rapidly, you'll find yourself in a high-impact, high-growth role that offers a massively accelerated career trajectory. You'll own the entire customer journey—from initial engagement and onboarding through ongoing customer success.

About Your Key Responsibilities
  • Lead pre-sales activities including demos, POCs, product configuration, and onboarding to drive streamlined processes and maximized efficiency.
  • Build trusted relationships with customers at every level, ensuring high satisfaction, retention, and growth through strategic upselling and proactive problem-solving.
  • Create scalable processes, documentation, and best practices to streamline future customer onboarding, deployments, and support interactions.
  • Become deeply knowledgeable about MetalBear's platform to effectively advise customers and contribute significantly to product roadmap discussions based on customer insights.
  • Actively gather feedback and insights from customers, relaying key information back to internal teams to drive continuous product and process improvements.

  • Senior Product Owner

    4 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Product Owner role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Product Owner role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on...

  • Senior Product Owner

    3 weeks ago

    Sydney, New South Wales, Australia NSW Department Of Customer Service Full time

    Join to apply for the Senior Product Owner role at NSW Department of Customer Service Join to apply for the Senior Product Owner role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service.Your actual pay will be based on your skills and experience — talk with...

  • Senior Product Owner

    2 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Product Owner role at NSW Department of Customer ServiceJoin to apply for the Senior Product Owner role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with...

  • Senior Product Owner

    1 day ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Product Owner role at NSW Department of Customer ServiceJoin to apply for the Senior Product Owner role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with...

  • Customer Journey Manager

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $100,000

    Home Buying Support SpecialistWe are on a mission to simplify the property buying experience. Our platform provides a central hub with everything needed to buy a property confidently.As a key member of our team, you will support customers through their home-buying journey, ensuring each customer's property journey—from search to settlement—is...

  • Product Owner – Customer Communications

    4 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    About the RoleThis role is a key part of our Consumer Transformation journey, focused on improving how we engage with customers through clear, empathetic, and effective communications.You'll work within a scaled agile environment, collaborating across squads to deliver high-impact, customer-first solutions.ResponsibilitiesLead the end-to-end delivery of...

  • Product Owner – Customer Communications

    7 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    About the RoleThis role is a key part of our Consumer Transformation journey, focused on improving how we engage with customers through clear, empathetic, and effective communications. You'll work within a scaled agile environment, collaborating across squads to deliver high-impact, customer-first solutions.ResponsibilitiesLead the end-to-end delivery of...

  • Chief Customer Journey Architect

    7 days ago

    Sydney, New South Wales, Australia beBeeMarketing Full time $110,000 - $140,000

    The Lifecycle Marketing Manager is responsible for developing and implementing a comprehensive annual lifecycle marketing plan to drive growth, customer engagement and retention.This includes designing and executing targeted CRM campaigns aligned with broader Marketing and Product strategies to improve customer tenure.We are seeking an established performer...

  • Customer Journey Expert

    3 hours ago

    Sydney, New South Wales, Australia beBeeLifecycle Full time $90,000 - $123,456

    Job Title:Crm & Lifecycle Specialist">About the Role:Execute and optimise email and SMS campaigns across the customer lifecycle, including onboarding, nurture, retention, and reactivation.Build and iterate on automated lifecycle journeys, onboarding flows, newsletters, and triggered comms to drive measurable business outcomes.Leverage customer data and...

  • Empowering Exceptional Customer Journeys

    5 hours ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000

    Transform Customer ExperiencesHearing Australia is a leader in hearing health, empowering people through support and care.As a Senior Customer Experience Designer, you will create impactful solutions that enhance customer experiences and business value.Your Key ResponsibilitiesConduct customer research and design discovery phases to drive insights.Map...