Operations Administrator

3 days ago


Newcastle, New South Wales, Australia beBeeMaintenance Full time $60,000 - $80,000
Job Overview

This role encompasses a range of tasks including planned maintenance and reactive allocation tracking, reporting and escalating; timesheet review and reporting, and service management.

The Operations Administrator will collaborate with the service team and site management to ensure successful task completion within the CMMS systems.

Responsibilities
  • Support the finance and accounts department
  • Coordinate and allocate tasks across multiple services and contracts, ensuring the lifecycle of tasks is successfully managed
  • Maintain data quality and accuracy for assets and maintenance records, ensuring up-to-date records
  • Operate the internal helpdesk line, responding to engineers and client service desk queries, and updating tasks as required
  • Closing out work orders, entering close-off numbers and performing necessary checks to move PO to Approved by Team Leader status
  • Liaising daily with technicians to meet SLA performance targets
Required Skills and Qualifications
  • General knowledge of maintenance activities
  • Proficiency in Microsoft Excel and ability to learn new software
  • Strong written and verbal communication skills
  • Desirable: Training in OH&S, QA, and environmental disciplines
Key Features
  • Business operations support
  • Maintenance coordination
  • Data management
  • Helpdesk operation
  • SLA performance


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