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Administration Assistant

2 weeks ago

Ballarat, Victoria, Australia Rodd Locksmiths Full time $60,000 - $80,000 per year

Rodd Locksmiths is Ballarat's number one choice in locksmithing, master key solutions and security services. We are members of the Master Locksmith Association of Australia (MLAA). We have been helping the local communities of Ballarat and beyond for 45 years with our high-quality security solutions.

We are a young, energetic team and can offer a fun and supportive environment. We can provide training on our products and services as well as opportunity to progress.

Administration duties will include assisting staff with the following, but not be limited to:

  • Managing incoming calls and emails - directing customer enquiries

  • Ordering, monitoring and packing stock for priority customer orders (including warranty claims and returning of stock to suppliers)

  • General staff amenity duties and administration (including staff inductions and licensing checks)

  • Assist front staff with customer enquiries and job service coordinator as required

  • Assist Accounts with debt collection, receipting and invoicing as required

Required Skills/Experience:

  • Previous office and administration experience (over 5 years)

  • Strongly skilled in Microsoft Office

  • Excellent written and oral communication and ability to take customer calls

  • Mature, confident in your abilities and flexible

  • Able to work autonomously or as part of a team

  • High attention to detail and ability to work methodically and accurately

  • Current National Police Check and Working with Children's Check

For further information or to apply for either position, please contact Director - Kyle at [email protected] or phone

  • Please include a cover letter and resume with your application

  • Competitive remuneration will be discussed with successful candidates

  • Only suitable applicants will be contacted