RTO Operations Manager

2 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $90,000 - $120,000
RTO Operations Coordinator

This role is responsible for overseeing the day-to-day activities of a Registered Training Organisation (RTO). The successful candidate will be accountable for managing RTO compliance operations, ensuring quality learning materials and outcomes, driving growth, and adhering to Australian Skills Quality Authority (ASQA) requirements.

Key Responsibilities:
  • Oversee RTO compliance activities, coordinating periodic and ad-hoc reports for audits and AVETMISS reporting. Implement recommendations and strategies for RTO compliance operations.
  • Lead quality assurance and continuous improvement commitments for the RTO, relating to systems administration and staff development across RTO activities.
  • Develop program outlines, learning and assessment resources for the delivery of programs, ensuring relevance and compliance with ASQA requirements and training package rules.
  • Administer quality assurance and continuous improvement commitments of the RTO, including trainer profiles, validation and moderation of assessments, training package changes, and associated amendments.
  • Identify opportunities within new and existing accounts, rolling out training options to increase client and student engagement and lead generation.
  • Review and continually improve RTO activities, programs, and service delivery, ensuring current and effective operations, high levels of quality and service.
  • Maintain the Learning Management System (LMS) and Student Portal, analyse and correctly update LMS data, assisting with coordinating training sessions.
  • Analyse, develop, and deliver regular reports on student experience feedback and trends derived from feedback and market indicators, adding value and supporting enrolments and business growth.

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