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Retail Customer Service Specialist

3 weeks ago


Cleveland, Queensland, Australia beBeeCustomer Part time $48,000 - $64,000
Job Description

We are seeking a Part-Time Retail Customer Service Specialist to join our team. This role is perfect for someone who enjoys working in a fast-paced retail environment and providing exceptional customer service.


Key Responsibilities:
  • Greet customers warmly and make them feel welcome
  • Listen to their needs and offer personalized jewelry recommendations
  • Share product knowledge and care tips to build confidence in their purchase
  • Build long-term customer relationships by providing outstanding service
    • Assist with maintaining a clean, organized, and inviting store atmosphere
    • Ensure merchandise displays are attractive and aligned with visual standards
    • Clearly explain store policies related to purchases, returns, and exchanges
    • Inform customers of current promotions or special offers
    • Stock cases and maintain organized understock
    • Receive and check in merchandise accurately
    • Support annual physical inventory and report discrepancies
    • Help reduce inventory issues through attention to detail and process improvements
Requirements:
  • High School Diploma or GED required
  • 6+ months of sales or customer service experience preferred
  • Friendly, professional communication—both written and verbal
  • Ability to work independently and multitask in a fast-paced retail environment
  • Strong collaboration and relationship-building skills
  • Comfort using multiple systems and screens; Microsoft Office proficiency required