
High Performing Team Leader
1 day ago
Service Leader Opportunity
A challenging role for a motivated and experienced Service Manager to lead a passionate service team at BMW. As our ideal candidate, you will be a motivating leader, known for your high energy and ability to inspire your team to deliver outstanding results.
Main Responsibilities:
- Plan and oversee daily operations of the service department, continuously seeking improvement while maintaining exceptional customer service standards.
- Recruit, develop, and lead a high-performing team that consistently exceeds expectations.
- Ensure all activities align with brand standards and company policies.
- Manage equipment and tool procurement, prioritising quality and efficiency.
- Develop and maintain performance reporting tools.
- Approve sublet jobs and purchase orders.
- Review daily departmental performance and control measures.
Essential Skills and Qualifications:
- At least 3 years' experience as a Service Manager within a similar automotive franchise.
- Possession of relevant technical qualifications and a valid driver's license.
- Passionate about delivering superior customer service.
- Demonstrates strong coaching and leadership skills.
- Experienced in managing budgets and driving positive financial results.
- Knowledgeable of workplace safety policies and procedures.
- Proficient with IT systems and able to implement group policies effectively.
About This Role:
This is an excellent opportunity for a dedicated individual to take on a key leadership position within our organisation. If you are a driven and ambitious professional looking to advance your career, we encourage you to apply.
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