
Senior Customer Success Strategist
4 days ago
Key Responsibilities:
Customer Success Strategist
As a senior member of our Customer Success team, you will be responsible for ensuring that our customers derive maximum value from our product. Your primary goal will be to set clear success plans and activate customers quickly, while also running quarterly check-ins to tie product usage to outcomes.
- 2–4+ years in Customer Success or related field.
- Strong communication and partnership skills, with ability to build relationships with CMOs, Heads of Marketing, founders, and marketers.
- Able to translate feedback into actionable signals for Product & Marketing teams.
- Familiarity with customer health metrics and forecasting.
Benefits:
Competitive salary and benefits package.
Opportunity to work with a fast-growing company and make a meaningful impact on customer success.
What We Offer:
A dynamic and supportive work environment.
Opportunities for professional growth and development.
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