Customer Service Solutions Expert

4 days ago


Parramatta Park, Queensland, Australia Great Southern Bank Full time

Embark on a rewarding career as our Customer Service Solutions Expert in Parramatta, where you will serve as the first point of contact for customers and their retail banking needs. This role offers support to the local community while also covering branches in York St and Blacktown, requiring occasional travel.

As a valued member of our team, your impact will be felt through:

  • Assisting customers in achieving their financial goals by offering great value savings, insurance, and personal lending products
  • Delivering sales and lending results that drive growth and success
  • Contributing to our purpose of helping Australians achieve homeownership

To succeed in this role, you should enjoy:

  • Continuously learning new products, services, and ways of working to stay ahead in the industry
  • Challenging yourself to provide exceptional customer experiences with each interaction
  • Building strong relationships within the local community and fostering connections
  • Solving complex problems for customers by tailoring products and solutions to meet their specific needs
  • Achieving tangible results that help customers attain their financial and lifestyle objectives
  • Ensuring customer protection through adherence to strict policies and regulations

About Great Southern Bank:

We are a bank owned by our customers, committed to making a positive impact in the lives of everyday people and families. As a valued employee, you'll enjoy a range of benefits designed to support your development, wellbeing, and financial goals. Some highlights include:

  • Investment in your professional growth through study leave, coaching, and training programs
  • Flexible work arrangements, including the option to work from home two days a week, to maintain a healthy work-life balance
  • Discounts on a variety of bank products and services, empowering you to achieve your financial aspirations

Imagine being part of an organization that genuinely helps people. We offer a supportive, inclusive environment where diverse backgrounds, ideas, and experiences are valued. Apply now and join our team of dedicated professionals.



  • Parramatta Park, Queensland, Australia Service Stream Full time

    Service Stream - Join Our TeamA senior or junior level opportunity is available to join our expanding National Automation Team. We are open to locations including Melbourne, Parramatta, and Fortitude Valley.About the Role:We have an exciting opportunity for a well-rounded, highly motivated individual who wants to be part of our journey into an industry...


  • Parramatta Park, Queensland, Australia Dental Corporation Full time

    Bupa Customer Value Specialist RoleAbout the RoleThis is a unique opportunity to make a meaningful impact on our customers' lives by delivering health solutions and claim resolutions that are tailored to their specific needs. As a Customer Value Specialist, you will be surrounded by a supportive team of colleagues and managers who will give you the trust...


  • Parramatta Park, Queensland, Australia Commonwealth Bank of Australia Full time

    OverviewThe Commonwealth Bank of Australia is a leading financial institution delivering exceptional banking experiences to over 10 million customers.About the RoleWe are seeking a Customer Banking Specialist to join our Retail Banking Services team. As the public face of CommBank, you will have in-depth conversations with customers, support them with...


  • Parramatta Park, Queensland, Australia Westpac Full time

    About the RoleWe are seeking a highly skilled Business Solutions Banker to join our team at Westpac. As a Business Solutions Banker, you will be responsible for interacting with small to medium-sized business customers, understanding their business goals and needs, and offering suitable Merchant Solutions or Business Accounts to help their business grow.Key...


  • Parramatta Park, Queensland, Australia Dental Corporation Full time

    We are seeking a Customer Growth Expert to join our team at Dental Corporation. This is a permanent full-time position working 38 hours per week, including some Saturdays on a rotating roster.Company OverviewDental Corporation believes in being good people and helping others whenever we can. Our customers, communities, and employees are at the heart of...


  • Parramatta Park, Queensland, Australia Pepper Financial Services Group Full time

    The RoleAs a key member of our Customer Solutions team, you will be responsible for ensuring the effective administration of disputes and document custody while providing exceptional customer service.Minimise risk to the organisation through the effective administration of disputes and customer service.De-escalate complaints while maintaining regulatory and...


  • Parramatta Park, Queensland, Australia Commonwealth Bank of Australia Full time

    Deliver Exceptional Customer ExperiencesAs a Customer Banking Specialist in our Retail Banking Services team, you will play a critical role in delivering a seamless banking experience to our customers. You will have in-depth conversations with customers to understand their financial needs and provide tailored solutions to meet their goals.Key...


  • Parramatta Park, Queensland, Australia Pepper Financial Services Group Full time

    About the RoleThe Customer Solutions, Case Officer is a critical position within our team, responsible for ensuring the smooth administration of disputes and document custody while providing exceptional customer service to our clients.Key ResponsibilitiesMinimise risk to the organisation through effective dispute administration and customer...


  • Parramatta Park, Queensland, Australia HCF - Member Service Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at HCF - Member Service. As a key member of our contact centre, you will play a vital role in delivering exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesEngage with customers in a professional and...


  • Parramatta Park, Queensland, Australia HCF - Member Service Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at HCF - Member Service. As a key member of our contact centre, you will play a vital role in delivering exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesEngage with customers in a professional and empathetic manner,...


  • Parramatta Park, Queensland, Australia Pepper Financial Services Group Full time

    The RoleWe are seeking a highly skilled and experienced Case Officer to join our Customer Solutions team at Pepper Financial Services Group. As a Case Officer, you will be responsible for ensuring the appropriate administration of disputes and document custody, while providing an exemplary level of customer service in line with Pepper guidelines.Minimise...


  • Parramatta Park, Queensland, Australia Pepper Financial Services Group Full time

    The RoleWe are seeking a highly skilled and experienced Case Officer to join our Customer Solutions team at Pepper Financial Services Group. As a key member of our team, you will be responsible for ensuring the appropriate administration of disputes and document custody, while providing an exemplary level of customer service in line with our company...

  • Landscaping Expert

    5 days ago


    Parramatta Park, Queensland, Australia Landscape Solutions Full time

    Job Title: Landscaping Expert - Commercial HorticultureAbout Landscape Solutions:We are a leading commercial landscaping company in Australia and New Zealand, providing high-quality services to our clients since 1993. With over 800 professionals on board, we pride ourselves on being an Australian, privately owned business that delivers exceptional...


  • Parramatta Park, Queensland, Australia 4C Recruitment Solutions Full time

    Key Responsibilities:Establish and maintain strong relationships with Aged Care Facilities and pharmacies.Provide technical product support to clients, ensuring seamless integration and optimal outcomes.Collaborate with the sales team to identify new customers and clients, driving business growth and expansion.Develop and implement effective training...


  • Parramatta Park, Queensland, Australia RPR Trades Full time

    RPR Trades is a leading recruitment, labor hire, and workforce management solutions provider. We specialize in matching industry experts with clients who require high-performance teams.We are currently seeking an experienced Field Service Maintenance Expert to join our team based in Sydney, Australia. The ideal candidate will have strong technical skills and...


  • Parramatta Park, Queensland, Australia Pepper Financial Services Group Full time

    Job DescriptionBased in our Parramatta office, this role focuses on the administration of disputes and customer service. We're seeking an expert to ensure efficient dispute resolution while providing high-quality customer interactions.About the RoleThis position involves minimising risk through effective dispute administration and ensuring regulatory...


  • Parramatta Park, Queensland, Australia Commonwealth Bank of Australia Full time

    At the Commonwealth Bank of Australia, we deliver a seamless banking experience to over 10 million personal and small business customers.Our Retail Banking Services (RBS) team is dedicated to making a real difference in people's lives. As a Customer Banking Specialist in our Norwest Marketown Branch, you'll play a vital role in helping customers achieve...

  • Mortgage Broker

    1 week ago


    Parramatta Park, Queensland, Australia Lendi Group Full time

    About the RoleWe are seeking a skilled Mortgage Broker to join our team at Lendi Group, working primarily from an Aussie retail store. As a Mortgage Broker, you will be the go-to source for lending advice and expertise in your local community.Key ResponsibilitiesManage phone, online, and walk-in enquiries to provide exceptional customer experiences.Provide...

  • Tax Advisory Expert

    2 weeks ago


    Parramatta Park, Queensland, Australia KPMGau Full time

    Job OverviewWe are seeking an experienced Tax Advisory Expert to join our Enterprise Solutions team at KPMG. The successful candidate will be responsible for advising clients on complex tax matters, including domestic and international structuring, cross-border transactions, and taxation authority reviews/audits/disputes.As a Tax Advisory Expert, you will...


  • Parramatta Park, Queensland, Australia Pepper Financial Services Group Full time

    About the RoleAt Pepper Financial Services Group, we are seeking a highly skilled and experienced Customer Solutions Specialist to join our team based in Parramatta. This exciting opportunity will see you play a key role in ensuring the appropriate administration of disputes and providing an exceptional level of customer service.The primary purpose of this...