Meet and Greet Coordinator
2 weeks ago
About The Role
We are looking for a skilled Meeting, Events and Reservations Coordinator to join our team at The Como Melbourne.
As a Meeting, Events and Reservations Coordinator, you will be responsible for coordinating the final details of events, taking final pre-payments, compiling event orders, and running event order meetings.
You will also be responsible for any administrative tasks related to events, posting charges, meeting and greeting clients, sending out proposals and contracts, and creating group masters.
In addition, you will be responsible for liaising with other departments to ensure group requirements are met, ensuring all deposits are received prior to arrival, and finalizing or sending final accounts.
Key Responsibilities
- Coordination of final details for events handed over once the client contracts
- Taking final pre-payment
- Compiling event orders and running event order meetings
- Any admin related to events
- Posting charges
- Meeting and greeting clients whilst they are on site
- Sending out proposals and contracts
- Create Group Masters and update group information as it is received eg, rooming lists, arrival details and meals.
- Follow up information if not received.
- Liaise with other departments to ensure group requirements and special requirements are actioned.
- Ensuring all deposits are received prior to arrival and all invoicing is complete in a timely manner.
- Cross check accounts and finalise or send final accounts.
- Send 90/60/30 reminders to clients as needed.
About You
We are looking for a confident and approachable individual who is able to manage their time effectively and handle multiple tasks at once.
You will have a strong knowledge of the hotel conferencing and events environment, as well as experience using a PMS such as Opera.
Availability to work Monday to Friday and some weekends is essential, as well as the right to work in Australia.
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