Technical Implementation Expert

1 week ago

Melbourne, Victoria, Australia beBeeImplementation Full time $80,000 - $120,000
Job Title: Technical Implementation Consultant">">
  • Provide technical expertise to support the successful implementation of software solutions.
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Key Responsibilities:

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  • Determine client requirements and develop a plan to meet those needs.
  • Partner with internal and external stakeholders to deliver projects on time and within budget.
  • Develop and implement solutions that meet customer-defined business needs and rules.
  • Communicate effectively with clients throughout the implementation lifecycle.
  • Identify and mitigate risks, problems, and opportunities to ensure project success.
  • Apply project methodology principles to ensure quality and efficiency.
  • Review and measure progress against specified criteria and deliverables.
  • Ensure high-quality communication at all levels of seniority in all mediums.
  • Stay up-to-date with technology and legislative developments as they relate to the product.
  • Provide exceptional customer service across all internal and external stakeholders.
  • Maintain good working relationships with other associates in accordance with ADP values.
  • Share skills and expertise to ensure cooperation and knowledge sharing.
  • Enter relevant issues and activities into management systems.
  • Achieve team and individual KPIs.
  • Drive own personal development plan.
  • Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required.
  • Conduct post-implementation reviews, share learnings, and ensure continuous improvement requirements.

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