Case Manager

4 days ago

Charlestown, New South Wales, Australia Allambi Care Full time
About the Role

We are seeking a highly motivated and dedicated individual to join our Fostering and Permanency team as a Case Manager. As a Case Manager, you will play a critical role in supporting children and young people in care, as well as their carer families.

Key Responsibilities
  • Case Management
    • Maintain accurate and up-to-date client records and case management systems, adhering to policies, procedures, and legislation.
    • Respond promptly to correspondence and attend supervision meetings as required.
    • Participate in ongoing training and development opportunities to enhance your skills and knowledge.
  • Casework
    • Stay current with the framework governing our Out-of-Home Care (OOHC) practice, including internal policies, procedures, and legislation.
    • Advocate on behalf of clients, promoting their best interests at all times.
    • Provide support to children and young people in care, as well as their carer families, through home visits, trauma-informed care education, behavior support strategies, and advocacy.
    • Develop and implement effective case plans, leaving care plans, and aftercare plans with clients, carers, birth families, and relevant professionals within required timeframes.
    • Conduct case reviews to ensure case plan goals are being addressed or updated as required.
    • Develop and ensure implementation of effective behavior management and support plans within required timeframes.
    • Monitor, implement, and collect data on behavior management strategies.
    • Meet regularly with clients and their carer families.
    • Arrange birth family contact in accordance with court orders, care plans, and the best interests of children and young people in care.
    • Maintain a good understanding of the quality of care received by children and young people in care.
    • Prepare high-quality organizational reports in a timely manner.
    • Prepare court materials (e.g., S82 reports and affidavits) to a high standard and in a timely manner.
    • Collaborate with Community Services in accordance with the Case Management Policy and case-specific needs.
    • Liaise with the Case Manager regarding issues above your delegation.
    • Liaise regularly with carer families to promote positive and high-quality placements.
    • Liaise with birth families to promote their engagement in meeting children and young people's needs and promoting their birth family identity.
    • Liaise with other service providers to promote the needs of children and young people in care.
    • Work from a strengths-based and child-focused perspective at all times.
    • Respond promptly to any concerns raised about the safety, welfare, and well-being of children and young people in care.
  • Workplace Health and Safety
    • Prepare incident reports to a high standard and in a timely manner.
    • Advise the Case Manager of any grievances, critical incidents, issues, or concerns regarding clients, employees, and foster carers in a timely manner.
  • Promotion of Allambi Care Values
    • Participate as an active team member within Allambi Care.
    • Present yourself as a positive team member of Allambi Care at all times.
    • Attend team meetings.
    • Participate in Allambi Care foster care events.
    • Participate in interagency events as a willing Allambi Care team member when requested by management.
    • Participate in local networking meetings to ensure Allambi Care is aware of the expectations of the wider OOHC sector.
    • Ensure all casework tasks are performed satisfactorily to allow Allambi Care to meet its requirements to service users, funding bodies, and the Board.
    Requirements
    • Minimum qualification of a Diploma in Community Services or a social work, social science, welfare, or a related discipline.
    • Experience in case management and/or working with families or children and young people.
    • Demonstrated understanding of the needs and issues facing OOHC stakeholders.
    • Demonstrated excellent verbal and written communication skills.
    • Experience in Microsoft Office Applications.
    • Knowledge of Needs-Based Framework, TCI concepts, and strategies.
    What's On Offer
    • Full-time employment.
    • Four weeks of annual leave per year.
    • One roster day off per month.
    • Opportunity to receive Fringe Benefits Tax (salary sacrifice) on commencement of employment.
    • Access to the Fitness Passport Program, which includes over 90 gyms and pools.
    • Monday-to-Friday workweek.
    Essential Documents
    • Current Working with Children Check (for paid employment).
    • Current NDIS Worker Check.
    • Current First Aid Certificate (Provide First Aid; Course Code HLTAID003).
    • National Police Check.
    • Drivers License.
    • Comprehensively insured vehicle.

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