Global Travel Experience Curator
1 week ago
We are seeking a skilled Global Travel Experience Curator to join our team at The Travel Corporation. As a key member of our destination expert team, you will be responsible for crafting unique itineraries that cater to the needs of our discerning clients.
About the Role:- You will collaborate with travel agents and guests to deliver exceptional sales and service support, ensuring a seamless travel experience.
- Efficiently handle inquiries across multiple channels in our contact centre environment, providing timely and accurate information to our clients.
- Provide end-to-end service, organising flights, tours, accommodations, and more, to create unforgettable experiences for our clients.
- Maintain up-to-date knowledge on systems, destinations, and products, staying ahead of industry trends and developments.
- Gather and relay customer feedback for continuous improvement, driving excellence in our services.
To succeed in this role, you will need strong communication skills, a passion for travel, and a knack for building relationships. You will also require:
- Customer service experience from a sales-driven environment, with a proven track record of delivering exceptional results.
- Demonstrable or willingness to learn strong destination knowledge, with the ability to stay up-to-date on the latest developments.
- Excellent organisational skills and adaptability, with the ability to work effectively in a fast-paced environment.
- Proficiency in the Microsoft suite and quick learning skills, with the ability to adapt to new systems and technology.
- A competitive salary of $65,000 - $85,000 per annum, commensurate with experience.
- Supported training and ongoing mentoring to help you develop your skills and advance your career.
- Hybrid/Remote work options, allowing you to balance your work and personal life.
- Annual travel opportunities to your destination, where you can explore new places and experiences.
- Generous sales incentives and competitive travel discounts, rewarding your hard work and dedication.
- Paid parental leave and volunteer days, demonstrating our commitment to your well-being and community involvement.
- Retail discounts, Employee Assistance Program, and more, providing you with a comprehensive benefits package.
We celebrate diversity and welcome all applicants who thrive in a supportive, inclusive environment. If you're ready to inspire and be inspired, join us on this exciting journey.
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