HVAC Service Technician

1 week ago

Mackay, Queensland, Australia VAE GROUP Full time

About VAE Group

VAE Group is a leading commercial HVAC solutions company with a strong presence in Australasia. With over 385 employees and 12 office locations, we pride ourselves on providing innovative solutions and a commitment to excellence.

What We Offer

  • Company vehicle with fuel card
  • Electronic tablet, Mobile Phone, Uniforms
  • Flexible working options, weekly or fortnightly RDO's
  • Overtime options available
  • Employee Referral rewards
  • Great team culture – team sports, regular social activities, family friendly
  • Strong safety focus
  • Financial wellness programs
  • Employee Assistance Program (EAP) – immediate family included
  • Personal and professional development opportunities

The Role

The Mechanical Service Technician will be responsible for performing complex maintenance on HVAC systems and working on various ongoing and upcoming jobs in the Central Queensland region. Reporting to the Customer Account Manager, this role requires a high level of technical expertise and excellent customer service skills.

Key Responsibilities

  • Conduct detailed inspections of buildings/sites
  • Diagnose and rectify electrical or control faults in HVAC systems and components
  • Plan general electrical maintenance and repair work as required
  • Install refrigerant pipe work, flow controls and accessories
  • Provide quotations for service job or installation works
  • Provide technical support as required
  • Develop strong relationships with customers

Requirements

  • Dual Trade Electrician / Refrigeration Mechanic highly desirable
  • Possess relevant State and National Trade Licences (including but not limited to ARCTick, NREL, Construction Induction etc)
  • Possess a valid Drivers' Licence for the state of employment
  • Ability to collaborate with a multi-disciplinary team.
  • Provide a high-level technical service to customers
  • Good written & verbal communication skills
  • Exceptional customer service skills
  • Financial competency
  • Exceptional time management
  • Ability to work under pressure

Culture

At VAE Group, we value a culture of Energy, Synergy, and Success. We are committed to building a diverse and inclusive workplace that promotes innovation and excellence.

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