Customer Service Officer Community Engagement Specialist

23 hours ago


Perth, Western Australia Department of Corrective Services Full time
About the Role

The Department of Justice is seeking highly motivated and passionate individuals to join our Community Engagement team as Customer Service Officers and Community Engagement Officers.

As a Customer Service Officer, you will provide administrative support to the team and deliver customer-focused, face-to-face Registry services to the public of Western Australia. You will be responsible for assessing community needs and developing responsive policies and programs that deliver Registry services to key stakeholders and community groups.

The Community Engagement Officer will undertake regular intrastate travel to deliver culturally appropriate Registry-related outreach and educational programs to community groups of diverse backgrounds, cultures, and minority groups. You will engage with local community members and organizations and establish and maintain strong, positive, and productive relationships that support the ongoing work of the Registry.

About the Department

The Department of Justice is a people-focused organization working hard to make our community a fairer and safer place to live. We offer many different employment opportunities in locations around Western Australia, and you will have a chance to make a real difference to your local communities and to the lives of those you work with.

What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to make a real difference in your community
How to Apply

Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.

For more information about the recruitment and selection process and other benefits, please refer to the Applicant Information Pack.



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