Client Lead

17 hours ago

Melbourne, Victoria, Australia beBeeAccount Full time $120,000 - $130,000

As a seasoned client lead, you will play a pivotal role in driving the growth and success of high-priority clients. This strategic position involves collaborating closely with senior stakeholders to develop and execute account strategies, fostering strong relationships and delivering exceptional client experiences.

Key Responsibilities:
  • Develop and oversee account plans, working closely with senior stakeholders to drive business growth and improve client satisfaction.
  • Lead operational and strategic account management for a portfolio of priority clients, establishing effective communication channels and performance metrics.
  • Drive performance transparency by overseeing the monitoring and reporting of key account metrics, using data insights to inform business decisions.
  • Collaborate across lines of service and industries to drive pipeline growth, identifying opportunities and facilitating strategic partnerships.
  • Identify delivery efficiencies and support commercial excellence through analysis of account performance and pricing models.
  • Maintain high-quality account data and reporting to support transparent and real-time decision making.
Qualifications:
  • 6+ years of experience in client-facing roles, ideally in a professional services environment.
  • Strong commercial and strategic thinking capabilities, with the ability to connect client priorities to business objectives.
  • Proven ability to lead senior stakeholder relationships, influence outcomes, and drive change in complex environments.
  • Excellent communication and interpersonal skills, with the ability to work effectively across multiple teams and stakeholders.

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