Client Portfolio Lead

5 days ago

Melbourne, Victoria, Australia beBeeCampaign Full time $90,000 - $120,000

Job Summary

We are seeking a seasoned campaign delivery expert to lead our client portfolio. The ideal candidate will have 5+ years of experience in advertising, marketing, or media, with a proven track record of delivering excellence to clients.

Key Responsibilities

  • Collaborate with cross-functional teams to ensure seamless campaign execution and project management.
  • Analyse campaign success metrics to identify opportunities for growth and optimisation.
  • Develop and maintain strong relationships with clients to drive satisfaction and retention.
  • Project-manage the client portfolio, coordinating with internal departments to ensure timely delivery of assets and excellent customer service.
  • Lead a team of account managers as a point of escalation and support, addressing client queries effectively and in a timely manner.
  • Prepare end-of-campaign reports and provide actionable insights to inform future campaigns.
  • Analyse digital campaign success and recommend ways to optimise future initiatives.
  • Collaborate with senior leadership to drive projects that develop and improve our media offerings.

Required Skills and Qualifications

  • Proven ability to work independently and as part of a team, with excellent communication and stakeholder management skills.
  • Strong analytical and problem-solving skills, with a logical and innovative approach to complex challenges.
  • Excellent project management skills, with the ability to work across multiple deadlines and geographic regions.
  • Highly developed people management skills, with experience in developing and supporting team members.
  • Ability to work in a fast-paced environment, with a strong focus on delivering results and driving business growth.

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