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Collections and Debt Recovery Specialist

1 month ago

Sydney, New South Wales, Australia Zip Co Full time
Key Responsibilities:

• Negotiate repayments with customers in financial distress
• Develop and maintain strong relationships with customers
• Manage and prioritize multiple cases in a team environment

Requirements:

• 2+ years experience in a collections or customer-facing role
• Understanding of debt collection processes and relevant regulatory requirements
• Strong negotiation and communication skills
• Ability to work independently and manage own workload

What You'll Get:

• Opportunities for growth and development
• Collaborative and supportive team environment
• Flexible work arrangements
• Competitive salary and benefits package

About Zip Co:

Zip Co is a digital financial services company offering innovative products that bring customers and merchants together. We're a values-led business with a commitment to customer-first service and a passion for innovation.