Debt Recovery Specialist

4 days ago

Sydney, New South Wales, Australia Hudson Australia Full time

Hudson Australia is seeking a highly skilled Debt Recovery Specialist to join their team in Adelaide CBD.

Job Description:

A competitive salary of AU$65,000 - AU$80,000 per annum, including potential for individual and team bonuses, is offered for this role.

This position involves managing overdue debts, executing recovery strategies, and providing prompt service to clients and stakeholders. You will be required to follow internal and external guidelines, participate in training, and embrace ongoing learning.

The ideal candidate will have proven experience in collections or accounts receivable, a strong understanding of collections processes, and high-level communication skills. A SA Collections Licence is beneficial but not required.

In return for your expertise, Hudson Australia offers a flexible work environment, comprehensive training, corporate benefits, and a supportive team culture.

Key Responsibilities:
  • Manage overdue debts, collection workflows, and update notes and systems regularly.
  • Issue demand communications and update client files.
  • Negotiate payment plans and manage incoming client requests.
  • Approve solicitor invoices and ensure timely closure of debtor files.
  • Provide prompt, courteous service to clients, colleagues, and other stakeholders.
  • Maintain confidentiality and follow up on commitments with professionalism.
  • Follow internal and external guidelines, ensuring compliance with ACCC debt collection standards.
  • Participate in training on collection and compliance practices.
  • Embrace ongoing training with a 2-6 month period to master our systems and processes.
Requirements:
  • Experience: Proven experience in a collections or accounts receivable role or similar industry.
  • Knowledge: Strong understanding of collections processes.
  • Skills: High-level communication, resilience, and attention to detail.
  • Desirable: SA Collections Licence is beneficial, or willingness to obtain one.
What We Offer:
  • Flexible Work Environment: Enjoy a hybrid model with three days in-office and two days working from home each week.
  • Learning and Development: Receive comprehensive training and support, with opportunities for growth and career progression.
  • Corporate Benefits: Access to travel insurance, corporate discounts, and a generous parental leave policy.
  • Accessible Location: Centrally located office with nearby parking options, bus stops, and easy access to public transit.

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