Customer Service Lead
2 days ago
The ideal candidate will have a passion for delivering exceptional customer service, ensuring that every customer interaction is positive and memorable.
Key Responsibilities:- Delivering unparalleled customer service to exceed customer expectations
- Providing significant point of sale knowledge to support the team
- Leading and supervising team members to achieve outstanding results
- Effective staff rostering and management to meet business needs
- Excellent communication skills with the ability to liaise with both staff and management
- Understanding and commitment to work, health and safety standards
- A proven track record in customer service with a positive attitude
- Problem-solving skills with the ability to lead by example
- Motivating and communicating effectively with management, employees, customers and external stakeholders
About Us:
We are a family-owned and operated private company with a dynamic growing presence in the retail industry.
Benefits:
This role offers attractive remuneration and potential for promotion in a supportive and collaborative environment.
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