Contract Support Specialist
5 days ago
About the Role:
CBRE Global Workplace Solutions (GWS) is seeking a skilled Contract Support Specialist to join their team in Darwin, Northern Territory. As a key member of the team, you will be responsible for providing exceptional support to clients, ensuring seamless day-to-day operations, and driving business growth.
Key Responsibilities:
- Manage reactive and preventive work orders, ensuring timely resolution and client satisfaction.
- Process calls, emails, and monitor complaints/escalations, providing a high level of customer service.
- Raise purchase/service orders and process invoices, maintaining accurate records and ensuring compliance.
- Act as a system champion for CMMS, FMS, and Finance Systems, providing training and support to colleagues.
- Monitor spend on accounts and review revenue & margin streams, identifying opportunities for improvement.
- Manage vendor relationships, tracking and monitoring vendor works and coordination.
- Prepare customer reports and dashboards, providing insights and recommendations to stakeholders.
- Ensure QHSE documentation is well-maintained on CBRE systems, adhering to regulatory requirements.
Requirements:
- Higher educational qualifications or degree.
- Excellent PC-based skills, with a high level of experience in Word/Excel and Outlook – intermediate to advanced level.
- 2 years' experience in a similar role, with a preference for Finance & Administration experience.
- Excellent verbal and written communication skills to liaise with clients and draft correspondence and documentation.
- Excellent time management and organisation skills, with the ability to manage workflow and priorities and meet deadlines.
- Customer service focus, with the ability to communicate with internal and external clients at all levels.
About CBRE:
CBRE is the world's leading and largest commercial real estate services and investment firm, a growing and visionary organisation comprised of the best and brightest professionals. We create the real estate solutions of tomorrow, so businesses and people thrive. We work in every dimension of commercial real estate, driven by the entrepreneurial spirit of our people and the diverse needs of our clients.
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Darwin, Northern Territory, Australia CBRE Full time{"title": "Contract Support Specialist", "content": "Job SummaryCBRE Global Workplace Solutions is seeking a skilled Contract Support Specialist to join our team in Darwin, Northern Territory. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our...
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Contract Support Specialist
1 month ago
Darwin, Northern Territory, Australia CBRE Full time{"title": "Contract Support Specialist", "content": "Job SummaryCBRE Global Workplace Solutions is seeking a skilled Contract Support Specialist to join our team in Darwin, Northern Territory. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our...
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Darwin, Northern Territory, Australia CBRE Full timeAbout the Role:CBRE Global Workplace Solutions (GWS) is seeking a skilled Contract Support Specialist to join their team in Darwin, Northern Territory. As a key member of the team, you will be responsible for providing exceptional support to clients, managing work orders, and ensuring seamless operations.Key Responsibilities:Manage reactive and preventive...
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