Customer Service Representative

2 weeks ago


Hawthorn, Victoria, Australia VMCH Full time

About the Role

The Concierge is responsible for providing exceptional customer service to residents at St. Joseph's Mews retirement living apartments. This includes coordinating maintenance requests, arranging pharmacy prescriptions, and responding to medical needs.

Key Responsibilities:

  • Ensure common areas are presented in a neat and tidy manner
  • Assist at in-house events and functions
  • Attend to various administrative tasks

Requirements:

  • Experience in a customer service or concierge role
  • Positive attitude, friendly personality, and excellent communication skills
  • Responsible Serving of Alcohol (RSA) Certificate and First Aid Level 2 Certificate

About VMCH

VMCH is a for-purpose organisation that provides a range of services to support older people and their families. We are committed to delivering high-quality care and services that make a positive difference in people's lives.

Why Work at VMCH?

We offer a competitive salary, flexible work arrangements, and a range of benefits including salary packaging and employee assistance programs. We are committed to supporting the career development and wellbeing of our staff.



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