Customer Engagement Manager

3 weeks ago


Hawthorn, Victoria, Australia Cabrini Health Limited Full time
About the Role

Cabrini Health Limited is seeking a highly skilled Customer Engagement Manager to join our Information Technology team. As a key member of our team, you will be responsible for building and maintaining strong relationships with clinical service units, driving technology strategy, and delivering strategic objectives.

Key Responsibilities
  • Contribute to the end-to-end delivery of projects, collaborating with business and technology stakeholders to ensure successful outcomes.
  • Develop, analyse, and quantify project scope and deliverables, identifying strategic projects and assessing total cost ownership.
  • Develop robust business cases, working closely with stakeholders to gather and define business/user requirements.
  • Promote strategic prioritisation, data-driven decisions, and ownership in the delivery of business strategy.
  • Contribute to the ongoing implementation of the prioritisation framework, including relevant record keeping and maintenance of the associated project directory.
About You

The successful applicant will possess a tertiary qualification in a relevant field, professional certifications, and substantial experience in a hospital or healthcare environment. You will have a proven track record of building relationships with key business partners, managing stakeholder expectations, and leading diverse resources to deliver value outcomes.

What We Offer

Cabrini Health Limited is a Catholic, private, for-purpose health service committed to providing quality, compassionate care to our community. We offer a range of benefits, including tax savings, discounts on hospital services, and opportunities for professional development.

How to Apply

For more information, please contact John Gomes, Director Technology (Portfolio Management), at 0411 284 765. We look forward to hearing from you.



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