Customer Service Ambassador

4 weeks ago


Hawthorn, Victoria, Australia VMCH Full time

About the Role

The Resident Support Specialist is responsible for providing exceptional customer service to residents by coordinating maintenance requests, arranging pharmacy prescriptions, and responding to medical needs.

Key responsibilities include:

  • Ensuring common areas are presented in a neat and tidy manner and reporting any requirements for repairs, maintenance, and special cleaning.
  • Assisting at in-house events and functions.
  • Attending to various administrative tasks.

About You

  • Experience in a customer service, concierge, or reception role, preferably within a hospitality setting.
  • A positive attitude, friendly personality, and excellent communication skills.

Requirements

  • Responsible Serving of Alcohol (RSA) Certificate.
  • First Aid Level 2 Certificate.

Why VMCH?

VMCH offers a competitive salary, flexible work culture, and wellbeing initiatives. As a Resident Support Specialist, you will have the opportunity to make a positive difference in the lives of older people and the community.



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