Insurance Case Coordinator

23 hours ago

Ipswich, South Dakota, Australia beBeeCustomerCentric Full time $144,060 - $160,284
Job Overview

This role focuses on delivering exceptional customer service and facilitating services to help individuals recover from injuries following a motor vehicle accident.

  • Deliver first-rate customer experiences through empathetic communication.

  • Continuously develop knowledge and skills to handle various situations and challenges effectively.

  • Establish and maintain strong relationships with customers by guiding and assisting them through their recovery process.

  • Work in a dynamic and fast-paced environment, adapting to changing circumstances.

  • Manage end-to-end claims under the guidance of experienced leaders.

  • Identify the need for clinical information to develop effective case management plans and strategies guided by legislative and compliance timeframes.

  • Utilize negotiation and technical skills to resolve complex claims efficiently.

About You

  • Experience in insurance, preferably managing claims or personal injury management, is highly valued.

  • Be a customer-focused individual with excellent interpersonal skills and empathy.

  • Develop resilience, decisiveness, and empowerment to tackle challenging situations effectively.

  • Cultivate problem-solving skills and creativity to address obstacles and create plans to overcome them.

  • Effectively prioritize tasks and manage multiple responsibilities in a high-pressure environment.

About Our Organization

We aim to build strength and resilience for our customers, communities, and environment. Our people are passionate about enabling positive change and working together towards a common goal.

With over 13,000 employees worldwide, we offer a friendly work environment where people can thrive and grow professionally. We prioritize collaboration and encourage our staff to contribute to creating a resilient future for all.

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