Professional Case Coordinator

5 days ago

Ipswich, South Dakota, Australia beBeeCareManager Full time $80,000 - $100,000
Job Title: Care Manager

As a professional care manager, you will play a vital role in delivering exceptional customer service and support. You will work closely with customers to understand their needs and develop tailored solutions to meet those needs.

Responsibilities:
  • Customer Service: Deliver outstanding customer service through timely responses, empathetic listening, and effective problem-solving.
  • Relationship Building: Build strong relationships with customers by being approachable, transparent, and responsive.
  • Claims Management: Manage end-to-end claims efficiently, ensuring timely resolution and customer satisfaction.
  • Knowledge Sharing: Continuously learn and share knowledge with colleagues to improve processes and outcomes.
  • Collaboration: Collaborate with internal teams to ensure seamless communication and effective claim handling.
Requirements:
  • Experience: 1+ years of experience in insurance or a related field.
  • Skills: Excellent communication, interpersonal, and problem-solving skills.
  • Education: High school diploma or equivalent required; degree in a related field preferred.
Benefits:

We offer a range of benefits to support your well-being and career growth, including flexible working arrangements, life leave, wellbeing coaching, and parental leave.

  • Flexible Working: Enjoy flexible working arrangements that balance work and personal life.
  • Life Leave: Take time off for life events and annual leave for rest.
  • Wellbeing Coaching: Access free holistic wellbeing coaching, nutritional, confidential counselling, financial, and legal advice.
  • Parental Leave: Enjoy 18 weeks' gender-equal flexible leave for all new parents, including paid super.

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