Exceptional Guest Experience Ambassador

1 week ago

Melbourne, Victoria, Australia beBeeService Full time $60,000 - $75,000
Customer Service Coordinator RoleWe are seeking an experienced and enthusiastic Customer Service Coordinator to join our dynamic team. As a key member of our hospitality staff, you will be responsible for delivering exceptional customer experiences and ensuring seamless interactions between our guests and our restaurants.Key Responsibilities:
  • Manage reservations and bookings for multiple restaurants in a timely and efficient manner
  • Provide outstanding customer service and support to our guests through various communication channels
  • Collaborate closely with the events and marketing team to develop and execute exciting promotions and events
  • Identify opportunities to improve processes and contribute to the growth and development of our restaurant group
Requirements and Qualifications:
  • Proven experience in customer-facing roles, preferably in the hospitality industry
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Ability to work effectively in a fast-paced environment, managing multiple tasks and priorities
  • Strong problem-solving skills, with a focus on delivering solutions that meet customer needs
Benefits of Joining Our Team:
  • A dynamic and supportive work environment, with opportunities for career growth and development
  • A competitive salary and benefits package, reflecting your value to our team
  • The chance to work with a talented and passionate team, dedicated to delivering exceptional customer experiences

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