Freight Integration Project Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeIntegration Full time $120,000 - $150,000

About the Role

Key Responsibilities
  • Manage the entire implementation lifecycle from signed-to-live for enterprise customers, ensuring they progress through each phase successfully.
  • Serve as the main contact for onboarding schedules, deliverables, and risk management.
  • Create and manage scalable implementation project plans for a portfolio of enterprise customers.
  • Lead technical discovery sessions with customers to align on functional technical requirements, operational design, and necessary deliverables for complex integrations.
  • Work closely with technical teams to facilitate integration testing across several functional test case scenarios and resolve technical integration issues throughout the testing phase.
  • Lead User Acceptance Testing with end-users, ensuring successful testing and approval before the integration goes live.
  • Collaborate with Sales, Product, CS, and Support teams to ensure timely delivery of all projects.
  • Proactively manage customer and internal stakeholders' expectations during the onboarding and deployment phases.
  • Take full ownership of all pre-implementation tasks for your accounts and ensure a smooth go-live execution.
Requirements
  • Significant experience in implementation and/or project management with software projects within a Software as a Service (SaaS) environment.
  • Knowledge or experience of the Freight Forwarding industry would be an advantage.
  • Excellent people skills and the ability to communicate effectively with stakeholders at all levels.
  • Sound business judgment and decision-making abilities.
  • The mindset of continuous improvement with a desire and drive to own, manage, and develop new or existing processes.
  • Excellent written and verbal communication skills.
  • Experience within the Logistics/Supply Chain/Freight space would be advantageous.

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