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Director of Event Operations

2 months ago


Sydney, New South Wales, Australia Hyatt Corporation Full time
About the Role

We are seeking a highly skilled and experienced Event Operations Professional to join our team at Hyatt Regency Sydney. As a key member of our Food and Beverage department, you will be responsible for providing strategic leadership and day-to-day direction of the Event Operations team.

Key Responsibilities:

  • Lead and guide the Event Services team to ensure exceptional customer service and event execution
  • Partner with internal stakeholders to ensure every detail of every event is considered
  • Manage rosters and payroll costs to budget
  • Mentor and coach team members to achieve their full potential
  • Manage high-pressure situations with ease and professionalism
  • Build and maintain strong relationships with internal stakeholders
  • Bring events to life and exceed guest expectations

Requirements:

  • Extensive management experience in Events Operations in a large hotel or venue
  • Strong focus on delivering excellent customer service
  • Ability to manage internal stakeholders and build strong relationships
  • Experience in managing high-pressure situations
  • Full unrestricted Australian working rights with the ability to work on a rotating roster including weekends